We would like to reassure our customers that at present Stephen Webster Plastics does not have any employees or depots impacted by the current Coronavirus (Covid 19) pandemic and for now it is business as usual. This may change in the coming days and weeks but we are closely monitoring the situation and following all advice issued by the Government.
As a distributor our activities consist of the transportation and handling of goods and at present there is no identified risk from any of the products we handle. We understand that many customers have expressed concerns with regards to ongoing supply, we will continue to review our position as more information is provided by the Government.
With regard to the impact on our current stock, levels are good and will provide several months of availability. Whilst some delays in delivery may occur, as we maintain appropriate stock levels, we anticipate a low risk to customer service at the moment.
Our primary priority is the health and well-being of our staff and customers and to protect them as much as possible. As such, we have adapted our business operations in the following way:
• Non critical activities such as team meetings and cross depot visits have been suspended together with all overseas business travel.
• Our external sales staff will continue to conduct visits but these will be pre-arranged with each customer, wherever possible contact will be maintained electronically and via the telephone
• Visitors will only be permitted by prearrangement but we would urge communication to be conducted electronically and via the telephone wherever possible.
We will continue to keep all lines of communication open with our customers and suppliers. Should any additional information be sought, please call 01727 863138.